Shipping Policy:
Free Shipping on Orders Over $500:
We are pleased to offer complimentary standard shipping on all orders totaling $500 or more. This ensures that your luxury handbag purchase is delivered to your doorstep without any additional cost for shipping.
$35 Shipping Fee on Orders Under $500:
For orders below $500, a flat shipping fee of $35 will be applied during the checkout process. This fee covers the cost of secure packaging, reliable shipping services, and ensures the safe and timely delivery of your handpicked luxury item.
Overnight Shipping Options:
We understand that some purchases are time-sensitive. For customers who require expedited shipping, we offer overnight shipping options. To obtain a quote for overnight shipping, please provide your shipping address at the time of placing the order. Our team will promptly provide you with a personalized quote based on your location.
Shipping Address Accuracy:
It is crucial to provide accurate and complete shipping information during the checkout process. The Rare Look is not responsible for any delays or misdeliveries resulting from incorrect or incomplete shipping addresses.
Refund Policy:
5-Day Refund Window:
We want you to be completely satisfied with your purchase from The Rare Look. If, for any reason, you are not satisfied with your handbag, we offer a 5-day window for a 100% refund. The 5-day period begins from the date of delivery, allowing you ample time to inspect and assess your purchase.
Refund Eligibility:
To be eligible for a full refund, the returned item must be in its original condition, including all tags, packaging, and any accompanying documentation. Any signs of wear, use, or damage may result in a partial refund or the inability to process a refund.
Return Process:
To initiate a return, please contact our customer service team within the 5-day window. Our team will provide you with detailed instructions on the return process, including the issuance of a return authorization.
Refund Processing Time:
Once we receive and inspect the returned item, we will process your refund within 3 business days. Please note that it may take a few business days for the refund to reflect in your original payment method.
At The Rare Look, we strive to make your shopping experience seamless and enjoyable. Our shipping and refund policies are designed to prioritize your satisfaction and ensure that you receive your luxury handbag with confidence and peace of mind. If you have any questions or concerns, please do not hesitate to contact our customer service team for assistance.